Fortunately, it is quite easy to fix this issue and enable full-screen mode in all of your apps so that all the apps are using the complete 18:9 screen of your Samsung Galaxy S9. So try restarting your Wi-Fi router and see if the problem still persists. These are common Samsung Galaxy S9 problems and their solutions. We also recommend for you to solve your fix calls by changing the network mode on your Samsung Galaxy S8 Plus if the other ways do not work. Step 1: Power off your Galaxy S9 & S9 plus device. — Leonard. — Sam. In here, you have to disable ‘Smart Stay’. I have an issue with my dual sim S9. If you want to disable Smart Stay on your Galaxy S9, then you can use the given steps to fix it. Head over to the ‘Settings’ app of your Galaxy S9. Fortunatamente, grazie al backup, sono riuscita a recuperare la maggior parte dei dati, ma c’è una parte di contenuti (in particolar modo foto/video e certi documenti) presenti nel telefono che vorrei assolutamente recuperare. Your email address will not be published. Turn call waiting on or off. It’s radio may need a firmware update so if there’s a pending update at this time, make sure to install it. Have you got any information on how the new software update us affecting S9 users? So if you are facing any audio problems from the loudspeaker, it is highly recommended that you let the speaker dry for some time. Step 1 of 6. So this just happened out of the blue a few days ago. Calls can drop for different reasons. 2. Not less than a week since the phone was made available for sale across the globe, users are reporting issues left and right. You should ask them if the area where you spend most of your day is still affected by the upgrade. 0 Likes Reply. Within this section, you will find an option which says ‘Touch Sensitivity’. Go to the App Info of the messaging app installed on your Samsung Galaxy S9. But what if even in those rare moments, your phone decides to ditch you. A specific network could be the only thing that is allowing the Galaxy S8 Plus to work. Hi Erin. I have a problem with phone calls. The other half of the time it looks fine but won’t send texts and will drop the call before it even rings (it won’t even tell me I don’t have service, it just never connects the call). If you have screen lock turned on, enter your credentials. Use your fingers to swipe down on the screen to show the menu option. Tap on the three-point icon in the upper right corner and then on "Settings" 3. Required fields are marked *, Related Posts on Common Samsung Galaxy S9 Problems and How to Fix Them, If you want the battery on your Galaxy S10 to last longer, you can make some simple adjustments.…, If you have already got your hand on Huawei P20, it is one of those smartphones that is…, Several factors can instigate your Samsung Galaxy S9 to heat up. For example in australia the s9 plus is working fine with the telstra network but drops call on almost every other network. Doing so will save you a lot of time and effort since there’s no clear pattern from where we can base our troubleshooting. Tap the red Record button to start recording. Highlighted. It doesn’t appear to be a service issue since everything works while I am using it, and I don’t know if it’s a phone issue, since restarting my phone fixes everything. Hi Sam. Instead, these apps run at the default 16:9 aspect ratio due to which you get black bars that are quite frustrating especially when watching movies or playing games on your Galaxy S9. People are on their 3-7th replacements. Samsung Galaxy S9+ and Samsung Galaxy S9 are receiving the November 2020 Android Security Patch via an OTA update, as per a report. With the Samsung Galaxy S9, you get the option of recording 960fps super slow motion videos. In a further stage, we will see the right way to turn off call forwarding. [email protected] Prologue. Even if your phone detects that 4G or LTE network is up and running, 2G or 3G may actually be experiencing problems at this time. I’m a medical interpreter, and having a good working phone is extremely important. The most extreme screen resolution on the Samsung Galaxy S9 is 2,960×1,440 pixels (otherwise called WQHD+). For a case that shows multiple related symptoms like the ones you have, it’s best if you can factory reset the phone right away. If you want to officially get an answer from Samsung, you must contact them directly. Erin_krueger. Display shows 4G icon but there is no LTE sign. This issue can also occur in whatever phone or operating system so isolating the causes is really the main hurdle in addressing it. Open the ‘Settings’ app of your Samsung Galaxy S9 to reset it. Not everyone is facing the issue but there are many many like me. In most cases, this problem is because of the Samsung Smart Stay feature and disabling it will most likely fix this issue. Because of this, people are not able to use the slow motion feature to its full extent. While the S9 has almost everything that one can expect from a 2018 flagship, the software side of things has some small issues as it is not running stock Android. ho un Galaxy S9 che, dopo essermi caduto malamente, non solo si è danneggiato il display, ma il touch screen non risponde più. If that’s the case, the only thing that you can do is to wait until all services are back to their normal working condition. Please refer the link below. To get this done, you will need to go to the telephone menu. Calls can drop for different reasons. You can use this option to tweak the touchscreen sensitivity of your Galaxy S9 and thus fix any issues. Sometimes it does work and you can report the call. Just changed it so still haven’t tried answering a call but I hope that fixed it. Here’s how: Hello. Apple iPhone SE2 Being Rumored Again for an Early Launch in 2020, Top 3 Best PDF Editors For Windows 10 In 2021 (In-depth Review), How To Fix Samsung Galaxy S10 Battery Life Issues, How To Fix Samsung Galaxy S9 Overheating Issues, Common Samsung Galaxy S9 Plus problems and how to fix them. Now activate the function "Call Waiting" by simply turning the slider to active. Remove SIM card from your … Quindi non sono più in grado di sbloccare il telefono e fare qualsiasi altra azione (funzionano solo i tasti laterali di volume, di Bixby -che non si può attivare in quanto si è impostato in modo permanente il blocco telefono- e di accensione/spegnimento del dispositivo -che praticamente è inutile, perchè l’unico modo di spegnere il telefono è farlo scaricare completamente-). By wiping the phone and returning its software to defaults first, you can have a baseline from which to compare each succeeding troubleshooting steps that you’ll do. Buonasera io ho un problema con il Samsung Galaxy S9, mi permette di fare solo il ‘selfie’ inoltre esce la mia faccia al contrario, testa in giù.. ho provato di tutto non riesco a metterlo apposto, potreste darmi una mano? Do you have any other ideas/suggestions? Go to the ‘Display’ section in the app and locate ‘Screen Resolution’. • If you are not putting your phone in your ear, make sure the proximity sensor on the left side of the upper speaker is not covered. It’s very annoying, and I don’t understand why I have this issue. The main reason why your voice fades or becomes non-existent during calls may be one of the following: Find and open Samsung Voice Recorder app. I really can’t afford to buy a new one. If there is, then that means you have a defective microphone. If that’s the case, the only thing that you can do is to wait until all services are back to their normal working condition. Step 2: Press & hold the power button, when the Samsung logo appears on the screen, release the power button. Unfortunately, some apps are not able to use the complete screen of Samsung Galaxy S9. The proximity sensor determines when your device turns the screen or not during calls and has nothing to do with how sound is handled. Why can’t anyone fix this problem? Very often, it is the Wi-Fi router which is causing all the problems on your device. After the update my "Samsung Caller ID" Smart Call stopped displaying the name of any incoming caller not in contacts when the call comes in. Inside its app info, you have to open the app’s permission and uncheck ‘Storage”. And after a while, you’ll see that the speaker of your device has been fixed as all of the water would have evaporated. The update for Samsung Galaxy S9+ carries the firmware version G965FXXSCFTK2, while for Samsung Galaxy S9 it is G960FXXSCFTK2. Restart your S9 and check how it works during calls. Turn Call Forwarding On from Device. How does Call Waiting work? Dual sim always on " is enabled but when I'm connected on a call the other sim card will not accept incoming calls. While I am using my phone this is not a problem. Such problems can ruin your flagship experience and try to fix them can be quite a time consuming and cumbersome process. To ensure that your S9 is properly configured to switch to older networks modes during voice calls, consider resetting its network settings. Device taking a Long Time to Fully Charge. Even though Samsung has pushed an OTA update to address this alarming issue, chances are you are still on the older version and want to fix this issue for good. The main reason why your voice fades or becomes non-existent during calls may be one of the following: To check if your S9 has a microphone problem, you want to record yourself speaking for a couple of minutes. Based on our years of experience dealing with calling problems, 95% of documented cases are caused by network issues. If the problem persists after that, consider sending the phone in to Samsung so it can be repaired. First if anyone sent me a pic by text, it would just say downloading…might not get it to come thru for hours or until the next day. While the fixes mentioned above will fix most of your problems regarding the Galaxy S9, chances are you are still looking for a solution. Scroll to the bottom of the screen, then tap RESET > DELETE ALL. Let’s find out the most common Samsung Galaxy S9 problems along with their solutions so that you can easily fix those problems. During calls, it detects whether your face is nearby or not. The phone is so accustomed to not getting calls that when it receives one, the screen doesn’t wake up on an incoming call. A lot of Galaxy S9 users have reported issues with Wi-Fi connectivity in their phones. In order to do it, you will need to follow your Wi-Fi router’s user manual as the procedure is going to be different for different Wi-Fi routers out there. Half the time it says “emergency calls only (and this is in places I had service before). If you are using the FHD+ resolution, you might face some scaling issues in your smartphone which can be easily fixed using the given steps. Turn Call Forwarding On from Device. Please note that this is neither an isolated issue. Also, I have Walmart Family plan with T-mobile. Now navigate to "Additional Settings" 4. After this, you’ll get the option for enabling or disabling full-screen mode for all the apps that are installed on your device. As much as we would like to help, your case appears to be network-related so the best team that can help you is your operator only. Doing so will save you a lot of time and effort since there’s no clear pattern from where we can base our troubleshooting. I’ve had my Samsung S9 for almost 3 years, no problems…until now. If it is, it tells the screen to turn off to avoid accidental screen inputs (touches). Head over to the ‘Settings’ app on your smartphone. TECHNOBEZZ.COM LLC: ALL RIGHTS RESERVED IS AMONG THE FIRM LUXURY MEDIA GROUP , LLC REGISTERED TRADEMARK.Technobezz is a registered trademark in the USA and other countries. If rebooting your device didn’t fix your issue, then the … Step 3: You can see safe mode icon in the bottom left side We’ve contacted Samsung about it and so far they’re yet to comment on the issue. Solution: Hi Erin. While we can’t totally eliminate the possibility that there may be some S9 devices with defective radios or network defect, historical data from years of experience would tell us otherwise. When call waiting is turned on, you can answer a new call without ending your ongoing call. First of all, open the ‘Settings’ app on your Samsung Galaxy S9. If the problem is non-existent when using another SIM of another carrier, that means that your carrier is probably still upgrading and their services are not fully up yet. This usually happens when I’m not using my phone for say like an hour or so. Samsung may have fixed the broken elements of the Galaxy S8 with the new smartphone, but the Galaxy S9 (and the Galaxy S9 Plus, for that matter)is not a perfect Android flagship device just yet. Tap the Home key to return to the home screen. A slew of display issues have cropped up with these devices. ... Samsung Galaxy S 6. Step 1 of 6. mode and connects to T-Mobile network but the signal bar is extremely low, if there at all. Dear Sir, I’m experiencing severe connection problems and dropped calls with my unlocked Samsung Galaxy S9 after T-Mobile upgraded their towers. Doing so will completely wipe your device and hopefully fixes your issues. In that case, you should first try rebooting your phone. Open the phone app on the Samsung Galaxy S9 2. Locate and open the ‘Advanced Features’ in the settings app. You can then use this option to switch your device’s resolution to QHD+ which will fix all the scaling issues. Then it started saying “failed” on a LOT of texts that I send…I never know if my texts will send or not. Therefore, Samsung has included an option for using the phone at FHD+ resolution for saving battery. Doing so will fix the slow motion video’s exposure on your Samsung Galaxy S9. Step 2 of 6. 1. If you are experiencing slow charging speeds with your Samsung Galaxy S9, then chances are that ‘Fast Charging’ is not enabled on your smartphone. Samsung has included an option for changing touch screen sensitivity in their Galaxy phones which we will use to fix this issue. — Div Jyot Singh. In case your S9 is having touchscreen sensitivity issues due to a drop or maybe due to a screen protector, then there is an easy fix for it. Any ideas? https://eu.community.samsung.com/t5/Galaxy-S9-S9/S9-speaker-phone-cutting-out-on-call/td-p/451835/page/59. Read help info. Samsung Galaxy S9 Call waiting active during a call - How it works 1. I can hear the person on the other end perfectly fine, but sometimes they can not hear me at all. Usually, smartphones become hot gradually when the…, The Samsung Galaxy S9 Plus is one of the high-end smartphones on the market as of now. Doing so will delete all your data and apps, so make sure to back up all your necessary files first. You should ask them if the area where you spend most of your day is still affected by the upgrade. This means that almost all of the problems are fixed after working with operators or carriers. In here, head to the ‘Display’ section where you will find all the display related settings. Now however, my phone will not send texts or make phone calls. Here you’ll see the option for ‘Fast Charging’. Listen to the recording you just created and see if you there are stretches of silence. When you're on call and a second call comes in, you'll hear a tone to let you know that you have another call. Step 2 of 6. At last, we will see which apps allow to set up and manage a call transfer. It’s a sensor found at the top near the ear speaker. A restart fixes everything. This bug is a massive concern for the user’s privacy since it can share sensitive images without the user’s knowledge. For a case that shows multiple related symptoms like the ones you have, it’s best if you can factory reset the phone right away. I rebooted the phone several times but it did not resolve the problem. To accept the incoming call and end the original call - press 1 then SEND To hold the original call and accept the incoming call - press 2 then SEND To swap between calls - press 2 then SEND To end present call and return to holding call - press 1 then SEND To cancel - enter #43# then SEND My phone had no issues outside of storage issues every once in a while (some apps couldn’t run because I had no room on my phone), but otherwise no problems. In here, go to ‘General Management’ and select ‘Reset’. New Member 12-08-2019 09:46 PM. Based on our years of experience dealing with calling problems, 95% of documented cases are caused by network issues. While there is no exact fix for Wi-Fi issues yet, there are some steps that you can carry out for fixing your Wi-Fi problems. You can use the given steps for adjusting the touchscreen sensitivity of your Samsung Galaxy S9. Quelqu’un peut-il m’aider ? The proximity sensor determines when your device turns the screen or not during calls and has nothing to do with how sound is handled. You can always contact Samsung Customer Care if nothing works out for your device. Hi Leonard. Enable it, and your device will now charge much faster than before. e). I’ll be talking and it will go silent on their end. Common causes of call drop issues include the following: If you’re positive that you’ve already eliminated these possible causes (by working with your carrier), then that’s the time that you should consider troubleshooting the phone for phone-side causes. The small and very delicate earpiece on the Galaxy S9 and S9+ may have quit working. We know for a fact that a factory state software have limited to no network issues at all. You can try using the following fixes on your Galaxy S9 for resolving all wireless network errors and issues. Turn call waiting on your Samsung Galaxy S10 Android 9.0 on or off. TECHNOBEZZ COPYRIGHT © 2020. Make sure the Galaxy S8 Plus is turned on. It is possible that you are facing a network issue which is out of your … Since the Galaxy S9 and S9 Plus were released, we’ve been getting anecdotal reports about calls being dropped on this device but even until now, we still can’t establish a pattern. Please follow the steps listed below: • If the proximity sensor is obstructed during a call, reduce the volume of the upper speaker for hearing protection. Contact Your Service Provider. Now, you have to locate the Full Screenn Apps’ section and open it. During calls, it detects whether your face is nearby or not. Tap the indicator next to "Call waiting" to turn the function on or off. The phone software is up-to-date. Smart call still will display names of places or people called not in contacts on outgoing calls. Here's how to turn on immediate Call Forwarding or conditional Call Forwarding (No Answer / Busy Transfer) from your device. Tap General Management > Reset > Factory data reset. 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